LEGAL & REGULATORY DISCLOSURES
Our Commitment To Transparency
This Privacy Policy explains in straightforward terms how Scout Property Command ("we," "us," or "our") collects, utilizes, safeguards, and discloses personal information when you access our website, submit property information, or communicate with our acquisitions team. We take privacy seriously and use reasonable safeguards designed to protect personal information.
1. Who We Are & Regulatory Status
Scout Property Command operates strictly as private Florida real estate investors and direct property buyers. We are not real estate brokers, agents, or listing services. Submitting your property details does not establish a broker-client agency relationship. All transactions represent direct purchases or investor acquisitions subject to independent purchase and sale agreements.
2. Information We Collect
We collect information directly from you when you request a cash offer, complete our property valuation questionnaire, or contact us directly. This includes:
- Contact Details: Full name, phone number, and email address.
- Property Information: Physical property address, estimated condition, square footage, occupancy status, and requested closing timeline.
- Communications Record: Notes, email logs, and inquiry history generated during our evaluation process.
- Technical Logs: IP address, device type, browser settings, and page interaction timestamps recorded via automated cookies.
3. How We Use Your Information
Your data is utilized exclusively for legitimate business purposes surrounding property acquisition and offer preparation:
- Underwriting and formulating a fair, as-is cash purchase offer for your real estate.
- Contacting you via telephone, SMS, or email regarding your inquiry and scheduled appointments.
- Coordinating title review, escrow verification, and closing logistics with title/closing or other professional service providers when needed.
- Maintaining system security, preventing fraudulent submissions, and complying with applicable legal obligations.
4. Zero Sale of Personal Information & Data Sharing
We do not sell your personal information.
We may share personal information with service providers that help us operate our website and respond to inquiries (for example, hosting, CRM, communications, and analytics), and with title/closing or other professional service providers when needed to evaluate or complete a potential transaction. We may also share information to comply with law, protect rights and safety, and in connection with a business transfer.
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except service providers that support delivery of the messaging program.
5. Telephone Calls and Text Messaging (SMS) Compliance
By providing your phone number and affirmatively opting in, you consent to receive telephone calls and SMS messages from Scout Property Command regarding your property evaluation request. Key terms include:
• Voluntary & Non-Conditional: Opting in to SMS/calls is entirely voluntary and is never a mandatory condition of receiving a property evaluation or selling your home.
• Frequency & Charges: Message frequency varies based on transaction milestones. Standard message and data rates may apply depending on your cellular carrier plan.
• Opt-Out: Reply STOP at any time to immediately cancel SMS communications.
• Assistance: Reply HELP for help.
6. Cookies & Automated Tracking
We use standard browser cookies and analytical tags to remember your session preferences, ensure form security, and assess web traffic performance. You may configure your browser settings to refuse cookies; however, certain interactive features of our valuation platform may function with reduced capability.
7. Data Security & Storage
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no internet transmission or storage system can be guaranteed completely secure.
8. Data Retention & Privacy Choices
We retain personal information only as long as reasonably necessary for the purposes described in this policy, to comply with legal obligations, resolve disputes, and enforce agreements. To request access, correction, or deletion where applicable, submit a request through the main Scout Property Command website.
9. Children's Privacy, Links & Policy Changes
This website is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
Our website may contain links to third-party sites. We are not responsible for their privacy practices.
Changes will be posted on this page with an updated effective date.